Hello Bibin,

The TrueView 4MP Dual Lens 4G Smart Pan/Tilt Camera (Model T18155) is designed to work primarily with 4G SIM card connectivity. This means it streams live video and alerts directly over the mobile network, without the need for a WiFi connection.

So, to answer your question:
👉 The camera does not support WiFi, it works via 4G LTE.

This makes it ideal for locations where WiFi is not available, such as farms, warehouses, construction sites, or remote areas, while still giving you features like motion tracking, strobe light & siren alerts, two-way audio with inbuilt mic, and all-time color vision.

The TrueView 4MP Dual Lens 4G Smart Pan/Tilt Camera (Model T18155) supports microSD cards up to 256GB for local video storage.

📹 Estimated Recording Duration on a 256GB SD Card
The actual number of days the camera can store footage on a 256GB SD card depends on several factors, including:

Recording Mode: Continuous vs. motion-activated recording

Video Compression: H.264, H.265, or H.265+

Resolution and Frame Rate: Higher settings consume more storage

Based on general estimates:

Continuous Recording at 1080p: Approximately 160 hours (~6.5 days)

Motion-Activated Recording at 1080p: Approximately 16–24 days

Given that the T18155 records at 4MP (2560 × 1440) resolution, actual storage durations may be slightly less than these estimates.

🔧 Tips to Maximize Storage Duration
Enable Motion Detection: Recording only when motion is detected can significantly extend storage time.

Use Efficient Compression: Utilize H.265 or H.265+ compression to reduce file sizes without compromising quality.

Adjust Recording Settings: Lowering resolution or frame rate can decrease storage usage.

Regularly Backup Footage: Transfer important recordings to another storage medium to free up space.

For precise storage calculations tailored to your specific settings and usage patterns, consider using an online CCTV storage calculator.

The Trueview T18155 4MP Dual Lens 4G Smart Pan/Tilt Camera typically comes with a 1-year warranty from the manufacturer. This warranty covers defects in materials and workmanship under normal use.

🔧 Warranty Details
Duration: 1 year from the date of purchase.

Coverage: Manufacturing defects and hardware malfunctions not caused by misuse or external damage.

Service Process: For warranty claims, contact Trueview's customer support at +91 92255 50000 or email them at [email protected]. They will guide you through the process, which may involve sending the product to an authorized service center.

📍 Authorized Service Centers
Trueview has authorized service centers across India. You can find the nearest one by visiting their official website or contacting customer support.

🛠️ Important Notes
Proof of Purchase: Keep your purchase invoice or receipt safe, as it may be required for warranty claims.

Warranty Limitations: The warranty does not cover damages caused by accidents, unauthorized repairs, or natural disasters.

If you need assistance locating a service center or have further questions, feel free to ask!